Privacy Policy atom108 – Malaysia Player Data Protection

01Personal Information We Collect

When you register and use the atom108 platform, we collect several categories of personal information to ensure our services run smoothly, securely, and in line with your needs as a player.

Information you provide directly:

• Identity information: Full name, date of birth, identification card or passport number, and gender.
• Contact information: Email address, mobile number, and current residential address.
• Financial information: Bank account details, bank name, account number, and account holder name for deposit and withdrawal purposes.
• Verification documents (KYC): Copies of identification card, passport, driving licence, bank statement, or proof of address documents submitted during the identity verification process.
• Communication information: Messages, complaints, or enquiries you send to our customer support team.

Information collected automatically:

• Usage data: Login records, session duration, pages visited, games played, and betting history.
• Device data: IP address, browser type, operating system, device model, and language settings.
• Transaction data: Deposit history, withdrawals, bonuses used, and all financial activity on the platform.
• Location data: General location information based on IP address for compliance and security purposes.

02How We Use Your Data

Every piece of information we collect has a clear and legitimate purpose. atom108 uses your data only for the following purposes:

Atom108 does not use your data to make automated decisions that materially affect you without human intervention. Every significant decision, such as account suspension or withdrawal rejection, is manually reviewed by our team.

03Sharing Information with Third Parties

Atom108 does not sell your personal data. However, there are certain situations where we need to share some of your information with trusted third parties to ensure the platform functions properly:

• Payment service providers: Information required to process deposits and withdrawals is shared with registered payment gateways bound by strict confidentiality agreements with atom108.
• Game software providers: Minimal game session data is shared with casino and sports betting software providers to ensure game continuity and result verification.
• Identity verification services: KYC documents are shared with recognised third-party identity verification service providers to expedite your account verification process.
• Relevant authorities: atom108 will disclose player information when required by court order, law enforcement investigation, or legitimate regulatory requirement.
• Analytics services: Anonymised and aggregated usage data may be shared with analytics platforms for product improvement purposes. This data cannot be used to identify any individual.

04Cookies & Tracking Technologies

Atom108 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use and their purposes:

Essential Cookies (Required)

These cookies are required for the platform's core functions and cannot be disabled. They include login session cookies, security cookies to prevent CSRF attacks, and language preference cookies. Without these cookies, the platform cannot function properly.

Performance & Analytics Cookies

These cookies help us understand how players interact with the platform – which pages are visited most, sources of technical errors, and overall platform performance. All data collected is aggregated and does not directly identify individuals.

Functional Cookies

These cookies store your preferences such as language, currency denomination, and display layout so you don't have to reset your settings every time you log in.

05Player Rights Regarding Personal Data

As an atom108 player, you have the following rights regarding your personal data. All requests will be processed free of charge within 30 business days:

To exercise any of the above rights, please contact the atom108 privacy team via the support section on the platform. We may need to verify your identity before processing your request to protect your account security.

06Data Security Measures

Atom108 implements multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.

• Data encryption in transit: All communications between your device and our servers are protected by TLS 1.3 protocol with 256-bit encryption.
• Data encryption at rest: Sensitive information such as bank account numbers and KYC documents is encrypted using AES-256 before storage.
• Two-factor authentication (2FA): Players are encouraged to enable 2FA for an additional layer of protection when logging in.
• Real-time threat monitoring: Our system continuously monitors login activity and transactions to detect suspicious patterns.
• Periodic penetration testing: atom108 conducts regular security testing and audits carried out by independent third-party security experts.
• Staff training: All staff who handle player data undergo mandatory and regular information security training.

07Data Retention Period

Atom108 only retains your personal data for as long as it is needed for the purposes stated in this Privacy Policy, or as required by applicable law. The following are our general data retention period guidelines:

• Active account data: Retained for the duration your account remains active on the atom108 platform.
• Financial transaction records: Retained for a minimum of 7 years after the transaction occurs, in line with anti-money laundering and financial reporting legal requirements.
• KYC documents: Retained for a minimum of 5 years after the business relationship ends, in accordance with regulatory guidelines.
• Support communication logs: Retained for 3 years for reference and dispute resolution purposes.
• Marketing data (where applicable): Deleted or deactivated within 30 days of you withdrawing your consent.

Upon expiry of the retention period, your data will be securely deleted or anonymised in a manner that prevents re-identification. The deletion process follows methods compliant with recognised information security standards.

08Privacy Policy Amendments & Contact Us

Atom108 reserves the right to review and amend this Privacy Policy at any time to reflect changes in our privacy practices, updated legal requirements, or developments in platform operations. Any material amendments will be communicated to you via:

• In-account notifications on your platform account upon your next login.
• Email notification to your registered address at least 14 days before the changes take effect.
• Updating the "Last Updated" date at the top of this document.

Continued use of the atom108 platform after the effective date of any amendments constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, you may request account closure before the changes take effect.

Atom108 takes every privacy-related complaint seriously and is committed to resolving them within the stipulated timeframe. We believe that player trust is our most valuable asset, and every action we take regarding data reflects that commitment.